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Warranty Policy

At LumenWholesale.com, we are committed to offering high-quality lighting products from reputable manufacturers. All warranties for products sold on our website are provided directly by the manufacturer and are subject to their respective terms and conditions.

Manufacturer Warranty

  • The warranty coverage, duration, and terms vary by manufacturer.
  • Any claims, repairs, or replacements under warranty must be processed directly through the manufacturer.
  • LumenWholesale.com does not provide additional warranties beyond what is offered by the manufacturer.

Changes to Warranty Terms

  • Manufacturer warranties are subject to change at the discretion of the manufacturer.
  • We strive to keep our product listings and warranty information as up-to-date as possible, but we encourage customers to verify warranty details directly with the manufacturer before purchase.

How to Make a Warranty Claim

To initiate a warranty claim, please refer to the warranty documentation provided with your product or visit the manufacturer’s website for claim instructions. If you need assistance in contacting the manufacturer, feel free to reach out to us, and we will be happy to guide you.

Limitations and Exclusions

  • Warranty coverage does not apply to damages caused by improper installation, misuse, unauthorized modifications, or external factors beyond normal wear and tear.
  • LumenWholesale.com is not responsible for any costs associated with warranty claims, including but not limited to shipping, labor, or downtime.

For further inquiries regarding warranties, please contact us.